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Experience & Design

Experience & Design

OVERVIEWOVERVIEW

Connecting digital products to become engagement ecosystems

A brand experience only succeeds when it connects across every touchpoint. We design and develop apps, websites, campaigns and immersive user experiences that combine storytelling with conversion to create meaningful interactions.

From day one, our team of strategists, developers, motion specialists, writers, and designers focus on the modern digital landscape to create a seamless service that goes beyond the traditional brand experience.

We start by understanding how a brand meets its customers' needs. This insight forms the foundation of a core idea that we develop into a comprehensive digital experience, seamlessly integrated across all media, touchpoints, and interactions.

To enable scalability we also construct the foundations of these experiences, such as comprehensive design systems and component libraries.

To help clients reach customers everywhere in the brand experience ecosystem, our teams link content to platform, campaigns to always-on and enrich passive storytelling with interactivity to build immersive user experiences that enchant new and existing audiences.

Our Experience & Design services include:

  • Brand Strategy
  • Brand Identity
  • Brand Experience Strategy
  • Communication Strategy
  • CX & Growth Strategy
  • Digital Product Design
  • D2C & Branded commerce
  • 3D & Immersive
  • Consumer Research
  • Activation campaigns
  • Branded content
  • CRM & Loyalty
  • Employer branding
  • Influencer management

core principles core principles

We don't just build digital products, we build digital organizations

0101

Accessible to everyone

We create accessible experiences that work for every type of user, and every type of device.

0202

Strategy, design, motion, craft

Our process is grounded in research, underpinned with strategy and executed with a passion for digital craft.

0303

Built to last

We love building long-term relationships with our clients. As well as working independently, we empower in-house teams to implement more effective content, processes and tools.

Rear view of the Polestar 2 EV.
Experience & DesignExperience & Design Strategy & IdentityStrategy & Identity Design SystemDesign System

partnershippartnership

Polestar Drive the Future

achievements & resultsachievements & results

Data-driven services produce solid change

  • 69
    Design specialists
  • 21
    Awards in 2020-2023
  • 13%
    average incremental sales impact

Case studiesCase studies

Accelerating change with Experience & Design in action

Experience & DesignExperience & Design Platforms & ApplicationsPlatforms & Applications

Stellar

Repositioning a global blockchain ecosystem for its next phase of growth

Woman brushing her teeth with a Philips electric toothbrush.

Philips

Accelerating the transformation to making life better

A Lotus electric vehicle being charged.
Campaign & ContentCampaign & Content Business BuildingBusiness Building

Lotus The Personal Showroom

The future of personalised CX powered by AI

PerspectivesPerspectives

The latest insights into the future by the people developing it

7 min7 min

Silvie BeenSilvie Been

It’s called UX/UI! Look it up!

It’s called UX/UI! Look it up!
Read more

9 min9 min

FIONA VAN SCHAIKFIONA VAN SCHAIK

Experience design: How to use a value flow to improve customer experience

Experience design: How to use a value flow to improve customer experience
Read more

Engagement ecosystems start here

David Vogel

Executive Experience Director
Reach out